Build a multi-step email sequence once, send it from your own Gmail, Outlook or SMTP mailbox, and let ZenBee send the follow-ups on a schedule you set. When a contact replies, ZenBee pauses their remaining emails and puts the reply in your ZenBee inbox.
Sends from your own mailboxFollow-ups stop on replyDisconnect any time
Find the contacts in ZenBee, save them to a list, and run the sequence from the same place. No exporting to a separate sequencer.
Lay out emails, waits and conditions as a visual workflow you can reuse across campaigns.
Emails go out from your own address, on the schedule and at the pace you set.
ZenBee checks for replies, stops that contact's remaining follow-ups and shows you the conversation.
Connect Gmail or Outlook with one sign-in, or add an SMTP relay. ZenBee sends from that address.
Write your emails, set the waits between them and decide what happens when someone replies, opens or clicks.
Add contacts from a ZenBee list you built from a search. Unsubscribed and duplicate contacts are skipped.
Campaigns start as drafts. Nothing sends until you switch the campaign on, and you can pause it any time.
Each email step has its own subject and body, with merge fields that fill in each contact's details. Follow-ups can go as replies in the same thread, so the conversation reads naturally.
Every campaign email is sent from the mailbox you connected, using your own address. ZenBee spaces sends out within your sending hours, so nothing goes out in one burst.
ZenBee checks newly arrived messages in your connected mailbox for responses to the emails it sent. A reply pauses the rest of that contact's sequence, so nobody gets a "just bumping this up" after they've already answered.
Replies from every campaign and every connected mailbox collect in one ZenBee inbox. Auto-replies and bounces are kept out of the way, so you see the conversations that need you.
Every campaign shows where contacts drop off, from enrolled to replied, and how each email in the sequence performed, version by version.
| Sent | Opened | Replied | |
|---|---|---|---|
| Step 1 · A Leading | 116 | 58% | 9.5% |
| Step 1 · B | 115 | 51% | 6.1% |
| Step 3 | 164 | 44% | 4.3% |
When you connect a Gmail account, ZenBee asks Google for three permissions. Each one is used only for ZenBee's email campaign feature.
userinfo.email
To show which mailbox is connected, and to send from that address.
gmail.send
To send the campaign emails you write and schedule in ZenBee from your own Gmail account. We send nothing you have not set up in a campaign.
gmail.readonly
To check newly arrived messages in your inbox for responses to emails you sent through ZenBee. When someone replies, ZenBee stops the remaining follow-ups to that person and shows the reply in your ZenBee inbox. We also use it to recognise bounces, out-of-office replies and unsubscribe requests, and to confirm in your Sent Mail that a campaign email went out, so it is never sent twice.
Only messages that are a response to an email you sent through ZenBee (sender, subject, date and message text), as part of your campaign history. Any other message in your mailbox is read only to check whether it is such a response. It is then discarded, never stored.
Campaign activity records are kept for up to 180 days. Stored replies remain in your account until you delete them or your account, or ask us to.
We do not sell Google user data. We do not use it for advertising, and we do not use it to train AI or machine-learning models. We do not share it with third parties, except as needed to provide the feature, for security, or to comply with the law.
Nobody at ZenBee reads your Gmail data unless you ask us to (for example, for support), it is needed for security, or the law requires it.
Disconnect Gmail at any time in ZenBee under Settings → Email Settings → Mailbox. Disconnecting deletes your stored Google access tokens, so ZenBee can no longer access your mailbox.
You can also remove ZenBee's access at myaccount.google.com/connections. To have your stored data deleted, contact support@zenbee.io.
Connect your mailbox, build a sequence, and let ZenBee handle the follow-ups.
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